November 02, 2005

Okay, NOW I'm going.

Just spent nearly an hour on the phone with Reba trying to walk her through the process of getting a fax journal to print from their fax machine where she works.

They lost the manual.

Through the miracle of the Internets, I looked up the Brother website, opened up the online manual, and walked her through the steps to set up reports. The only thing I couldn't do is tell her how to retrieve faxes from a particular day, which is what they desperately needed in order to prove they actually sent something when they said they did. But I was able to give the customer service number.

I"ll work up an invoice for them when I get back.

Posted by Terry Oglesby at November 2, 2005 12:48 PM
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